Clear terms. Better collaboration.
These terms explain how you may use the Stedder website and how website enquiries, content and project information are handled.
Using the Stedder website.
These Terms of Use govern your access to and use of www.stedder.com .
The website is operated by Stedder Technology Trading Co. LLC (“Stedder”, “we”, “us” or “our”), a company based in Dubai, United Arab Emirates.
By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.
About this website
This website presents information about Stedder’s capabilities, projects and services, including:
- Immersive and interactive technology
- Professional AV rentals
- Permanent installations
- Content production
- Maintenance and technical operations
- Project planning and delivery services
Website content is provided for general information and initial business discussions. It does not, by itself, create a binding quotation, booking, contract, warranty or professional commitment.
Eligibility and business use
This website is primarily intended for businesses, organisations, event professionals, agencies, venues and adult project decision-makers.
By submitting an enquiry, you confirm that:
- The information you provide is accurate to the best of your knowledge
- You are authorised to submit the enquiry for yourself or the relevant organisation
- You have the right to share any documents, media or information included with the enquiry
- Your use of the website complies with applicable law
Project and AV rental enquiries.
Our project forms, equipment explorer, rental builder and delivery-model interfaces are designed to help you communicate your requirements.
Selecting equipment categories, quantities or delivery options does not:
- Reserve equipment
- Confirm equipment availability
- Confirm pricing
- Create an order
- Guarantee delivery, installation or production capacity
- Form a binding agreement
Equipment availability is confirmed against your event dates.
A project or rental engagement becomes binding only when the relevant quotation, purchase order, agreement, payment requirement or other commercial confirmation has been accepted in accordance with its stated terms.
Final scope, quantities, technical specifications, access requirements, delivery arrangements, staffing, pricing, taxes and cancellation conditions will be defined separately.
Quotations and commercial terms
Any estimate, proposal or quotation issued by Stedder may be subject to:
- Equipment and personnel availability
- Technical and venue assessment
- Final project scope
- Event and installation dates
- Site access and working-hour restrictions
- Power, network and structural requirements
- Third-party supplier confirmation
- Applicable taxes, permits and approvals
- Payment and credit terms
- A stated validity period
Where a separately accepted quotation, rental agreement, purchase order or service agreement conflicts with these website Terms, that separate commercial document will govern the relevant project.
Acceptable use.
You may use this website only for lawful purposes.
You must not:
- Attempt to gain unauthorised access to the website, server or connected systems
- Introduce malware, harmful code or automated attacks
- Interfere with website performance, availability or security
- Use automated tools to scrape or extract substantial website content without permission
- Submit false, misleading, fraudulent or abusive enquiries
- Impersonate another person or organisation
- Infringe intellectual-property, privacy or other legal rights
- Copy or commercially exploit our interactive tools, layouts or systems
- Use the website for unlawful, harmful or deceptive activity
We may restrict or block access where misuse, security risk or unlawful activity is reasonably suspected.
Intellectual property.
Unless otherwise stated, the website and its original content are owned by or licensed to Stedder.
Protected material may include:
- The Stedder name, logo and visual identity
- Website design, layouts and interfaces
- Written content and service descriptions
- Graphics, animations and interactive elements
- Photography, videos and project presentations
- Technical illustrations and visual systems
- Software, code and website functionality
You may view the website and retain limited copies for legitimate personal or internal business reference.
You may not reproduce, modify, publish, distribute, sell, license, publicly display or commercially exploit protected material without prior written permission from Stedder or the relevant rights holder.
No right or licence is granted except the limited right to access and use the website in accordance with these Terms.
Project media and third-party rights
Our portfolio may include project photographs, videos, venue references, event names, client names, product names or third-party trademarks.
These materials are presented to describe project experience and delivered capabilities. Third-party names and trademarks remain the property of their respective owners.
Their appearance on this website does not imply an endorsement, partnership or continuing commercial relationship unless expressly stated.
If you believe website material infringes your rights or should be reviewed, contact hello@stedder.com with relevant details.
Information you submit.
You retain ownership of original information and materials that you submit.
By submitting them, you permit Stedder to use, review, reproduce and share them internally or with relevant delivery partners only as reasonably necessary to:
- Evaluate your enquiry
- Prepare a quotation or proposal
- Assess technical feasibility
- Plan or deliver requested services
- Communicate with you about the project
- Meet legal, operational or contractual obligations
You confirm that your submission does not unlawfully infringe another party’s intellectual-property, confidentiality, privacy or contractual rights.
Confidential information
Submitting information through the website does not automatically create a non-disclosure or confidential relationship beyond our applicable privacy and legal obligations.
Please do not submit highly confidential, commercially sensitive or proprietary information unless it is reasonably required for the enquiry or an appropriate confidentiality agreement is already in place.
Where a separate non-disclosure agreement has been signed, that agreement will govern the relevant confidential information.
Website information and availability.
Website accuracy
We aim to keep website information clear and current. However:
- Services and capabilities may change
- Equipment specifications may be updated
- Media may represent previous projects or configurations
- Availability may vary by date, location and project scope
- Website content may contain occasional errors or omissions
We may update, correct or remove website content without prior notice.
You should not rely solely on website content when making technical, commercial, safety or procurement decisions. Final requirements must be confirmed through the relevant quotation, technical review or agreement.
Website availability
We aim to keep the website accessible but do not guarantee uninterrupted or error-free operation.
Access may be affected by:
- Maintenance or updates
- Hosting or network interruptions
- Security incidents
- Browser or device compatibility
- Third-party systems
- Events outside our reasonable control
We may modify, suspend or discontinue part of the website where reasonably necessary.
Third-party links and services
The website may include links to WhatsApp, social-media platforms, maps or other third-party websites and services.
These links are provided for convenience. Stedder does not control and is not responsible for third-party:
- Content
- Availability
- Security
- Privacy practices
- Products or services
- Terms and policies
Accessing third-party services is at your discretion and may be governed by separate terms.
Disclaimers and liability.
Disclaimers
To the extent permitted by applicable law, this website is provided on an “as available” basis.
We do not guarantee that:
- The website will always be available or error-free
- All information will always be complete or current
- The website will meet every technical or commercial requirement
- Files or internet communications will be completely secure
- General website information is suitable for a particular project without further assessment
Nothing in these Terms excludes obligations or rights that cannot lawfully be excluded.
Limitation of liability
To the extent permitted by applicable law, Stedder will not be liable for indirect, incidental, special or consequential loss arising solely from your use of, inability to use or reliance on this website.
This may include loss of opportunity, profit, data, business or reputation resulting from:
- Website interruption
- Reliance on general website information
- Third-party websites or services
- Unauthorised access outside our reasonable control
- Device, browser or network incompatibility
Any liability relating to an accepted quotation, rental or project will be governed by the relevant commercial agreement rather than these general website Terms.
Nothing in these Terms limits liability where limitation is prohibited by applicable law.
Policies, updates and contact.
Privacy and cookies
Our handling of personal information is explained in our Privacy Policy .
Our use of cookies and similar technologies is explained in our Cookie Policy .
Changes to these Terms
We may update these Terms to reflect changes to our website, services, business operations, technology, security requirements or legal obligations.
The updated Terms will be published on this page with a revised “Last updated” date. Continued use of the website means the revised Terms apply to subsequent use.
Severability and no waiver
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
Any invalid provision will be adjusted only to the minimum extent necessary to make it valid and enforceable where permitted by law.
If Stedder does not immediately enforce a provision, this does not waive our right to enforce it later.
Governing law and jurisdiction
These Terms are governed by the applicable laws of the United Arab Emirates and the Emirate of Dubai.
Subject to mandatory legal requirements, disputes relating to these Terms or use of the website will be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.